I must say that I was served very well and that my needs were met. I reserved a conversion van the night before. When I arrived the next evening there was no mix up and the van was available and parked outside the door before I left the building. This was a very stressful time and the two employees that took care of me did an excellent job. I might also add that the customer service person that took my reservation over the phone the night before was great as well. When I decide to move again i will be using this location or just U-Haul again. Thanks so much!