Have loved my experiences at Paragon! I am always warmly greeted with an offer of tea or coffee; this is usually followed by an incredible head massage as part of the shampoo; I have never been anything but totally pleased with my haircuts. Kim, the owner and my hair cutter, totally respects my wishes regarding styling and cut. (So many hair cutters want to do what THEY want...) The staff is friendly and the general mood is warm and friendly. I've received free samples on occasion and once I even got a free mini-fix from the in-house manicurist! This place is the best!