Honest, professional, realistic, and they sure know their stuff. Prices are more than competitive, too, and they never "play" a customer. That's why you sometimes have to wait an extra day or two: once customers find them, they keep coming back, and sending family and friends. A safe bet, and a place you'll consistently hear good things about from those who do things right themselves. Even my old Saab doesn't faze them. Bravo!!