Dr. Teri and her staff are busy and on the go because the office is so highly thought of, but they take the time to slow down and concentrate on your pet when the need arises. This level of concern and care just doesn't happen at large company-owned veterinary hospitals in my experience. Dr. Teri has an impressive resume and it is reflected in the level of detail she will go into regarding the medical care of your pet. Bring a notepad and take notes! Her experience covers both large and small animal care which is quite helpful when you need an innovative or creative treatment plan. I am personally grateful to Dr. Teri and her staff for the care they have provided to my various special needs pets over the years. Having a seriously sick pet is terrible, but having a support group of caring, understanding professionals at hand makes difficult times and decisions so much easier. In short, SVAH is a great local animal hospital with an excellent reputation in the community