I have a long history of chronic ear infection due to a lifelong battle with allergies. I went to their office in Fairmont and it wasn't long before we got in to waiting room, perhaps 15 minutes. And then we stayed in a room for another 20 minutes. I was asked a lot of questions and then my doctor or technician consulted with someone else, which lasted quite a while. The diagnosis in the end was that because I was using decongestants in the form of pills and decongestant sprays that I was overloading on decongestants. Which was probably true. But still I have never gone to a doctor and gotten no antibiotic for my infection or an anti-inflammatory (dose pack) or even an injection for inflammation. They did actually nothing for my problem with infection in my ears. I am not entirely sure that the people who worked here were actual doctors or more on the level of technicians. But they didn't know how to treat a common ear ailment and they seemed confused and they needed to constantly consult with each other. I have gotten much better more involved care from an emergency room, which really isn't good. It is a very poor quality of health care.