We have been renters at The Villages Of Fairfield for almost a year now. Our trouble with with Pinnacle started within the first month and have continued, from repairs that aren't made for months to shoddy maintenence to dismissive and condescending attitudes at their office. After we signed our lease, we were told by our neighbors that Pinnacle has been routinely refusing to effectively treat the long-time bedbug problem that permeates the complex. We have now become victims and have lost thousands of dollars in furniture, just like our neighbors. They tried to extort money from us by saying that we owed them for a bill they claim to have paid in our names. Only after we presented them with our receipts 7 threaten with legal action did they call of the eviction procoss! Unfortunately, we do not have the means to move yet. Do not rent from this agency! There are too many more choices in the area to waste your time,money, and sanity here.