Not happy. First time brought 2 watches in, one for a new battery, the other for another problem (not battery related), tried to charge me for an extra battery. Second time was quoted a repair at $25, was charged $35. Argued with person and him that wasn't what I was quoted and did not receive phone call that price would be higher. Paid higher price and will take business somewhere else.

Customer service is amazing. We bought my husbands wedding band from him. Although the ring he wanted didn't come in a 1/2 size my husband choose the size a bit larger and the gentlemen gave us the option to switch it to the smaller size if he found the ring was to lose after wearing it for a few days.

does not know what he is doing? completely destroyed me citizen eco drive battery becoz he did not know about it. had to take it to another watch repairer who told me had the battery not been taken out it would only have to be charged under light source as it never dies only needs to be recharged. but this guy destryoed it and scratched my other watches too. BEWARE DO NOT TAKE YOUR WATCHES HERE HE WILL DESTROY THEM...

Great customer service. Excellent quality repairs at a very cheap price. The guy there is so nice and sweet! I would really reccomend taking your repairs here, they do your job perfectly and will have it ready the next day.