Total by Verizon
2601 W 95th St Unit A, Evergreen Park, IL 60805
708-907-5814
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During a recent visit, I attempted to explain that my cell phone was not working; before I could complete my concern, a salesperson interrupted me and rudely stated, "you either need a new battery or a new phone." I stated I had insurance and my phone was less than a year old and should still be under warranty; the salesperson replied, well you will still have to pay the $50 deductible, even if it's still under warranty. I assumed I would be referred to a repair technician. But I wasn't. I left and explain the situation to a Verizon Customer Service Rep; he explained the sales person did not follow proper procedure and if the phone was still under warranty, I should have been given a new phone.
- General Info
- Experience wireless freedom, premium perks, affordable plans, and no long-term contracts at Total by Verizon in Evergreen Park IL. Powered by Verizon's 5G network, find the right fit for your lifestyle, international calling to Mexico and Canada, and a wide selection of the hottest devices and accessories. You can even bring your own phone and contacts. Phone financing is available.
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Mon - Sat: Sun: - Categories
- Cellular Telephone Service, Telecommunications Services, Telephone Communications Services
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