Bad, Bad, Bad experiencee! We went there over there, looking for a couple of days reprieve from the cold at our place. NOT the right choice! What's with not using the heat in the lobby & breakfast nook? I had to use a coat to go get breakfast &/or use the lobby's computer to check emails. (which didn't come on the 2nd time & had to wait for the desk help to FINALLY come figure it out!) And the heat in the room was sporatic! The thermastat must not have worked. It would get hot, then WE would have to turn it down, then it was cold! And we would have to turn it up! AND don't think about wanting a hot shower, you can only have a lukewarm shower, due to an energy saving device on the water control. Don't guess I can blame them for the kids overhead that jumped off the bed repeatedly till 8 pm. Although, with ONLY 4-6 guest, couldn't they have given them a room other than an upstairs? Over other guest? And there's the matter of the toilet seat that was broken. pd WAY to much!