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Moving Contract FAQs - Moving Van

Moving Contract FAQs

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Whether this is your first time to hire a professional moving company or you use the pros for every move, reading your contract is never a waste of time. Remember, taking a few extra minutes to ensure you’re on the same page with the moving company can save stress and expense later. If it’s been a while since you read a moving contract, brush up on these common issues you may find within your next contract.

What kind of estimate will I receive?

When you’re dealing with a professional moving company, you’ll likely receive an estimate for the cost of your move. When your moving company provides a binding estimate, you’ll know the maximum amount you could be charged at the end of the move based upon the agreed upon items and services included in the estimate. In a non-binding contract, however, your mover will have the discretion to add additional fees to your total based upon the weight of the items moved. Often, there may be a percentage limit to how much over the original estimate the final charges can be.

What extra charges might my move incur?

This can vary widely based on the moving company you choose and whether you receive a binding or non-binding estimate. Some of the most common extra services you could be charged for include:

  • Furniture disassembly/reassembly
  • Items added to move after the estimate
  • Materials to safeguard especially fragile items during transport
  • Packing services
  • Time overage, when being charged by the hour.

Who’s responsible for items damaged during the move?

One of the main benefits of working with a professional moving company is that they usually carry insurance to cover damage incurred during a move. That said, the contract may limit the mover’s liability in certain circumstances, such as when dishes break inside a box you packed because you did not use adequate packing materials.

What is my liability in the event someone is injured during my move?

Unfortunately, accidents can and do happen even to the most experienced movers on occasion. In addition to looking in the contract for insurance on damaged property, it’s wise to also look for language regarding liability for injuries during your move. In many cases, a professional moving company will maintain insurance coverage sufficient to provide for its employees if something goes wrong, but don’t assume it. If you’re unable to find this clause in your moving contract, it’s worth bringing up before you sign.

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