Great customer service. I've used them several times for mail and printing. They did a large size print job for me in under an hour. I've used them to send several packages with no problems. They helped me choose the shipping option that was best when I was unsure.

I sent a package UPS through their store. They said it was packaged fine. It was damaged in shipping. UPS said it WAS NOT PACKAGED FINE. I was out $600.

Another time dropped of a package to mail and they said it cost $1 for receipt.

SAVE YOURSELF TIME AND AGGRAVATION AND GO TO STAPLES!

Tried to dropp off a package and was told a receipt costs $1.00. That both emplyees were rude stating it was for the paper!!!???!!! Is that even legal?

I back what jrod22 said. I have never seen such a rude and obnoxious employee at the front counter. How on earth did she land the job? She is at least 50 and has spent all this time on earth without a modicum of social grace; She snaps at customers, exhales loudly when the slightest complication arises, rolls her eyes excessively and further promotes her despicable body language by doing things like smacking hard at keyboard keys and snatching your credit card out of your hand. She does everything possible to show her utter distaste for you and acts like she is doing you a favor. I would drive an extra 5-10 miles and check out their branch in North East. Perhaps that branch has a front-desk employee who isn't a short-tempered beast. If you have to go to this location, I would stand outside and peek inside to see if an old blonde woman is at the counter. If she is, I wouldn't go inside unless you want to be around someone who emanates sheer anger and hatred.

This place has the worst customer service ever! not helpful at all. It almost seemed they did not want my business because it was not done up in a tidy bow. heaven help the person who really needs help with shipping! This is not the place to go!

Great time there much better then the post office took a few seconds and made my family very happy with the packaging they did for me for my holiday gifts.

Great customer service. Very helpful. Much better than going to the post office.