I can't say how their in-person service is because I could not get through by phone after trying several times over a 6-hour period. Any business that doesn't answer their phone doesn't want my business.

This salon is terrible, first they like disgusted when you ask about services,then they try and push the most expensive types of services and finally if you don't agree with that they do a crappy job on your nails. I have 2 separate occasions that this has happened, first one they where kinda of busy. Because of this I gave them the benefit of doubt,and went back only because I was in a hurry. And I say only because I had been driving to Mt Washington for mani and pedis and was thrilled with the results. They charge one flat fee and they put your feet in wax and give great leg massages. So I go back to regal they try to push gel polish for extra 35 dollars and when I said no,they proceeded to put an ungodly amount of polish on my nails. I know this because I set under Breyer for ever and the guy came over to test them and smudged my nail! Even the other ladies sitting beside me said,omg I can't believe he did that. So ladies there are better places out there then regal salon.

I had been using this nail salon for over 3 months and was quite satisfied until my last visit. The trip before they told me how great that the gel polish was and that it would last for 2 weeks up to a month. So I switched over to it on my manicure and pedicure. Two weeks later my nails needed redoing but I decided to use regular polish because my nails grew so fast. He charged me $10 to take it off my hands. Nothing was said about this charge when they ask to put it on. I have been taking my granddaughter with me to get a manicure once a month. Now, they are loosing both of our business. Nothing is posted or mentioned about this charge until they get ready to take it off. That is not right. I will be going elsewhere.

love this place! they make my nails look great every time. Customer service is excellent.