Simply awful customer service to the tenant. Our a/c has been out for 2 weeks. Today I took off work to meet the repairman, but he wasn't there to repair, only to verify what the first repairman found 2 weeks ago. Multiple phone calls have not resolved the problem. A visit to the office explained why; the office staff was argumentative as was the male owner. The female owner made promises of a temporary a/c unit which as yet are unfulfilled.

Simply awful. Run (don't walk) away from this business.

If you want to be treated like trash, then this is the place to go. The little short guy was in a mood and took it out on us. Never in our lives have we been treated this badly. These people are NOT professionals at all. I have a feeling all the good reviews were written by him and his staff. I am forced to gave a rating but if it were up to me I'd give them a -5. They're lucky they get one star from me. They don't even deserve that.

okay so let me start off by saying this place is worthless, uneducated and immature place to ever do business with! So me and my fiance are renting a house from rental network, the first time we ever had an issue with the house Ana was completely rude yelling and cussing at me! I asked to speak to a manager and she called me back and apologized. So I decided to say okah fine. We just had an issue with them taking the rent out from auto pay and I had yo drive all the way to the westside to pay and the main owner man was yelling and making a scene at me in front of my daughter! I felt like there is no where I can go and no one I can talk to! Im writing this to let people kno how these people and this company is doing their business. Ana and him are so rude while he was yelling at me he was also laughing and talking at me. I cant wait to leave this place and never rent with them again!!!! I kno there may be some good reviews which are clearly not the tenants. I have never been treated this way, I dont even feel comfortable to stay at this house which I am paying 1000 dollars of my money to these people that obviously dont care about us!! I would rather pay to break the lease than pay to RENTAL NETWORK!

Don't use these people they will steal you blind, especially a Soldier

Ana Aida Ramirez provides an excellent service and attention to my Residential leasing property since March 2005.

the office personel is always very helpful and courteous

Everything gets taken care of and if money is spent, it is explain, in detail, to me.

An absolute worry free experience with this management company. I am located out of state and knowing that my investment property is being properly looked after brings peace of mind. I wish I could find a manager of this quality for my California homes.

Over-all experience has been positive. All reps have been very kind and helpful. When something was going wrong, you were very quick with your response and resolved the issue.

Overall pretty good.

You guys are the best!

You have been very responsive to my needs

On a personal level, I can't agree with any of the previous reviews. My husband and I were being PCS'd to Ft. Bliss. I called and e-mailed several property management companies. Rental Network and Alice were the only ones that stayed in touch with us. The other companies either didn't bother to reply at all or simply LIED about property I inquired about saying it had been rented when indeed it is still on the available for rent list. As we were driving through Dallas I called Rental Network and the receptionist took my message about needing to find a place to live and literally within 5 minutes Alice was calling me back. When we got in the next day, we called to confirm we were in El Paso and Alice showed us properties that very day. She diligently stayed in contact with us. Within 3 days we had found the right place for us. We moved in 4 days later. Within one week everything was in place for us to be settled. Alice got the job done. She is simply to the point

The first time my partner brought up the idea of hiring Property Management, I was skeptical. I didn't think it would be work the money or the time. Turned out, it was the best call we could have made. If you are in need of a good property manager, I highly recommend you call the professionals at Rental Network Property Management.

In the time I have used them I have found them to be professional and dependable. Job well done. I recommend them highly and often.

rental network property management was great to deal with for my stay in El Paso. They found me a great place in no time. I had no worries there and really liked the place. They were easy to deal with and friendly to boot!

Rental Network manages my rental property. They have produced great results for me. I recommend them to manage your property.

The El Paso rental is well taken care of by these folks. They have been very easy to deal with and we like the way they conduct business. WE know things are in good hands there.

They have done a great job with this rental. The repairs are done with quality and it never stays vacant for long. Much appreciated!

My work brought me to the area and I needed a place for a few months. They were able to accommodate me and found a place that turned out to be perfect for me. Thanks again for all the help.