Toyota of El Cajon
965 Arnele Ave, El Cajon, CA 92020
866-910-0316
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04/19/16
Provided by YPmobileI was offered a fair deal for a brand new car by Oliver and Ross. Also, the financing department helped me get a lower rate. Thank you guys!
11/21/11
Toyota of El Cajon puts the customer first. Their attention to detail and follow up makes me feel like a valued customer and, even though there are dealerships closer to me, I prefer to go out of my way to Toyota of El Cajon to receive excellent service. Thanks, Lynn Menius
11/21/11
Toyota of El Cajon puts the customer first. Their attention to detail and follow up makes me feel like a valued customer and, even though there are dealerships closer to me, I prefer to go out of my way to Toyota of El Cajon to receive excellent service. Thanks, Lynn Menius
09/27/11
Provided by YP.comMy husband and I purchased a used 2011 Chevy Malibu from Toyota of El Cajon on Sunday.... We did not have a very good experience. The car we got did not have all of the features that we were told that it had. Upon reading our manual and going thru the steps to use the features the next day we noticed that the blue tooth, XM radio and On Star were not equipped like we were told. We got a call and were told that we had to bring the car back in the next day because the car had an oil leak and was not suppose to be sold because it had to go to another dealership to be looked at. When we brought the car back in and my husband explained that the features were not in it as the salesman said they were. The salesman came over and still was trying to say that the car had the features. Luckily the service guy said that the car did not have the features and He said that they would check it out and see what they can do and that they would be sending it to the Chevy dealer to have the oil leak looked at.. They still have the car and we were told that the car we just spent $19664.90 on Sunday evening doesn’t actually have an oil leak it is just a little seepage so they won’t need to fix it..... I just can’t feel really good about a $19664.90 car without the features that I was told it had and the has a little seepage.....The sad thing is that the features that we were suppose to have gotten were on the sticker of the car, I know because I have the copy of the sticker on the car. I think this is common practice because online right now they have cars that say they have features that they are not equipped with.... IF YOU ARE LOOKING FOR A CAR NEW OR USED I WOULD NOT RECOMEND GOING TO TOYOTA OF EL CAJON OR ANY OF THEIR AFFILIATES. THEIR ARE SO MANY PLACES TO PURCHASE A CAR IN SAN DIEGO COUNTY, I AM SURE THAT THEIR ARE DEALERSHIPS THAT WILL TAKE CARE OF THEIR CUSTOMERS BETTER TO MAKE SURE THAT THEIR SALESMEN ARE NOT SELLING FEATURES THAT THEIR CARS DO NOT HAVE.
On behalf of all of us at Toyota of El Cajon please allow me to apologize for your negative experience at our dealership. We pride ourselves on our customer service and I'm sorry to hear that we fell short of our usual standards during your visit. I would greatly appreciate the opportunity to discuss this matter with you directly so I can address your concerns more specifically. Best regards, Walt Lyman - Guest Relations Manager 619.270.3195 wlyman@toyotaofelcajon.com
08/14/08
Provided by YP.comI traded my 2007 Ford Focus ST for a 2006 Nissan Frontier Nismo. When I looked at the paper work, my payments were $480 a month for 72 months! Isn't that a great deal when you can buy a BRAND NEW one for 4 grand less? By the way, you have to pay $750 (non-refundable) for a 72 hour grace period for a used vechicle before you walk out the door.
Hello, My name is Michelle and I am the Guest Relations Manager at Toyota of El Cajon. I would love the opportunity to speak with you re: your concern. We are a family owned business that takes pride in our Customer Service and would love to see if I can assist. Thank you, Michelle Candelaria Guest Relations Manager Toyota of El Cajon (619) 270-3195 mcandelaria@toyotaofelcajon.com
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