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My wife and I were in the market for a reasonably priced practical car and found East County Superstore through Autotrader. When buying a used car there are so many variables that determine what kind of experience you have. For us it definitely helps that we are very happy with the car. But East County Pre-owned superstore and Robert especially deserve some credit as well! The good stuff: Robert (the Internet Manager) was a great sales person to work with. No pressure, no tricks. He did everything right in my book. They also provided free vehicle history reports from 3 different organizations to include Carfax.
Last month I purchased a Grand Jeep Cherokee form the Superstore. I've worked in Customer Service for a very long time and I have to say that I was very impressed! Every person that I came in contact with was very polite and helpful! My transaction went very smooth and very quick. I was in and out in no time! Adam was awesome! He listened to my questions and got me the best possible deal! No catches or changes, most importantly, everything went just as promised!!! Top notch and very professional service!!!!! I wish I could remember the sales person who actually sold me the car, he was phenomenal! I was stuck at the store with my car that I drove there with and my new Jeep. TWO employees helped me to get both cars home safely from El Cajon to Ocean Beach!!! If I ever need another car, I will definitely bring my business here! I won't consider going anywhere else!!!!! Thank you East County Pre-Owned Superstore!
I called and found out that the jeep I had wanted was in stock and available. I completed just about everything online and the phone, went in to drive the jeep, loved it! and was out of the dealership in about an hour! I delt with the internet department which was an absolute pleasure to work with! fast and easy. I would highly recommend my close friends and relatives! Thank you!
I have actually bought multiple vehicles from here as well as my family has. My experience has always been well met and the staff has been very helpful. I have family members that have credit challenges and Gloria answer Leon were still able to help my sister get a car twice over the years. My last car I purchased was about 4 years ago and I am about to be in the market again so I will definitely visit here and look for my next vehicle. I did have a problem after my warranty had expired and Carlos the service manager was still able to save me some money. See you soon...
Carlos, the manager at the service center, did an amazing job on my car! I purchased my car here the week before (which was also a great experience), and Carlos made sure it was running in tip-top shape! Brakes, alignment- he really took care of me and my car is running flawlessly! Great customer service too... I'll be bringing my car back to Carlos (the service manager) for any other maintenance needs that arise.
After carefully looking for a truck I came to this dealership and was very impressed with the people I came in contact with. I liked the service that I was given and i really appreciated the respect that was shown to myself and my family. I felt that Max, Kyle, and Gloria were very professional in their approach towards selling me my car. I got a great deal and the payments I wanted. I like how Max explained the whole process of buying a car. Very knowledgeable staff. I would highly recommend it's staff and sales people to anyone that is in the market for a vehicle. They handle business.
I would highly recommend this used car Superstore!!! We bought a 2006 Cadillac DTS and we love it. The price of the Cadillac was totally reasonable
I've never had so much fun buying a car, nor has it been this easy. Firstly, the salesman that helped me, Ali, was very knowledgeable about cars and did anything he could to help me get a great deal. Secondly, there are so many makes and models to choose from and Ali was very patient in helping me pick a car that was right for me. Also, the dealership was very organized and the managers were nice as well.
Max and Carlos took great care of me in purchasing a new truck for my business. The price was low and the service manager Carlos fixed the back window promtley for free!
The best customer service and care. I had no problems at all. From the test drive to me leaving the lot in my new car only an hour passed. Highly recommended to all...
WE PURCHASED OUR 2ND CAR FROM EAST COUNTY PREOWNED SUPER STORE TODAY! Our old commuter car finally broke down. I got online and checked out this dealership since this is where we got our new car in 2013. We chose to check out a local Ford dealership right by our house first, 4 hours of MISERY later, we regretted ever going there and finally came BACK to East County Pre-Owned Superstore where we should have started! We went contacted this dealership since we bought our last car here and it was such a wonderful experience. Victor Leamon reached out to us and was so helpful. Answered all my questions on the vehicle that we saw online, took all my information (since it was a different rep than who we last worked with) and welcomed me down anytime. He conveniently communicated via text message too which was fantastic. We finally got out there and everything was so smooth sailing. We had a very strict budget to work with as well as the fact that that our credit wasn't great.
Just bought a beautiful 2012 Nissan Maxima SV at East County PreOwned Superstore and I love it! Had a great experience working with Karl and the whole team over there. The whole process took about an hour and a half. Clean auction report, clean CARFAX and great service all the way around. My car is a diamond. I don't know about the other reviewers but I had a fantastic experience. Thank you East County PreOwned Superstore on a job well done.
Overall I feel great dealing with everyone who helped me. The vehicle itself is awesome, but a few minor things could have been fixed before the car was sold. I still have not had a chance to bring back the car for the repair, but I'm hoping to do it soon.
Thank You so much out family loves our car very much. The costumer service was really wonderful I am very pleased on how you worked with our family to make sure we were truly happy with the car got and we appreciate it very much and we recommend Ben Shahnam and East County SuperStore.
I'm really hesitant to go car shopping because of how pushy and annoying some car salesman are. Well thank god that was not at all the case here!!! I was working with a pretty low budget but I was still able to get what I needed! East County Preowned was by far the best car buying experience I've ever had. All of the workers seemed attentive and knowledgable without throwing around a bunch. For once I actually felt like the salesman wanted to help me buy a car instead of just thinking about their own commission.
- General Info
- We are proud to be California's #1 independent car dealership 7 years running! We have over 500 pre-owned vehicles available. On our lot you can find almost any used car from trucks to luxury cars to hybrids at an affordable price. We can also get you into your new vehicle at the absolute best rate in financing. Call us today or go online and search our inventory and find the right used vehicle for you.
- Regular Hours
Mon - Fri: Sat: Sun:
- Used Car Dealers, Auto Repair & Service, Used Truck Dealers
- Payment Options
- acura, audit, bmw, cadillac, chevrolet, chrysler, dodge, ford, gmc, honda, hummer, jeep, mazda, mercedes, nissan, saab, toyota, volkswagen, volvo
- El Cajon