We are so sorry the previous review had a poor experience. In reviewing this case we believe this was a roll of odd Black and White film sent to us before Christmas. While B&W film is hand processed we do batch process those films once or twice per week and it can take slightly over a week depending on volume and what day of the week we get the film. The other issue may have been with the post office at Christmas time. The customers film may have taken over one week to get to us and over one week to get back depending on the Holidays. It would be interesting to follow up on this complaint as this is very unusual and we would love to help. We'll keep an eye on this process in the future.

Horrible, horrible customer service. I sent in film for processing, they SAY they develop film once or twice a week, yet they've had my film for 17 days already, and NO WORD as to why it's taking so incredibly long. No apologies, no explanations, nothing. They HAVE cashed my check already, however, so they've been paid and here I sit with no photos. I cannot recommend their service.

What a great place! I have been using Sharp Photo & Portrait for a few years now. I have had consistently great service. If I have ever experienced any dissatisfaction the staff was more the willing to redo the order free of charge. Great friendly personal service. The studio is great, I take my family there every year to get our Christmas photos done. Great selection of products and services and they now sell digital cameras. Seems like the perfect one stop shop for everything related to photos. I would recommend Sharp to anyone and everyone.