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shopper8424

02/24/12

Provided by Citysearch
Worst summer camp and customer service ever!

This review is for the summer camp program, but the way the situation was handled was so poor, that I would discourage anyone from utilizing this facility for anything. My son has enjoyed summer camps at other places before, but ever since his experience at DFAC he has developed Separation Anxiety. The experience there was so horrifying that he refuses to try other camps out. His take on things: the teachers were mean and demanding when parents weren't around, and he was put down for not being able to cut with a scissors yet (a kid your age should be able to do this!), and he was told that he could not do art the way he wanted (tigers are not those colors so you may not decorate yours that way!), and he was ""tormented"" by some bullies in the unattended restrooms. Not only should I feel that my child is safe when I drop him off at a summer camp, but also, I thought that, of all places an art camp, would foster creativity and not put kids down for being at different levels. but apparently this ""fine arts camp"" has different views on how to treat kids. Also, for myself, I didn't like the fact that they let the children watch movies up to 3 times during each camp day. If I wanted a break, I can turn the TV on for free at home. I pay for camps so that they can teach and entertain my child, not numb him out with movies that I didn't even approve. I mentioned as nicely as I could that we try to limit screen time and that I was sending him here for art and fun, and asked if they could find some other way to entertain the kids. I got a flat out NO. then I asked if he and his friend could use the play area right outside the room during Movie time, and even though they had 3 teachers in the room during movie time, they said NO, because nobody could watch them. I decided to talk to the person running the children's programs and he was so very rude that I honestly couldn't believe it. I tried to nicely explain my dilemma. The ""manager"" started off in a defensive mode and got worse and meaner as the conversation went on. I then asked if I could drop out and get a refund. the answer was NO. I had already signed up for sold out class coming up. I asked if I could just drop that class and get a refund, for they surely would have someone take his place. and they answered NO. He was so unprofessional that I couldn't believe this person was allowed to be in charge of the program. I have another quip, I thought that a fine arts summer camp would be more ""enlightened"" than cheaper ones, yet there choice of snack was regular animal crackers (cookies) and kool-aid type lemonade, pretty much all day long, every day. Not a very healthy option. We brought our own snacks. whatever. but more importantly, My friend's kid has severe allergies and told them not to let him eat the snacks. And yet, they let him eat them anyway. Luckily he didn't have an allergic reaction. I couldn't believe they were that irresponsible. I was appalled by how bad this summer camp was and with how I was treated. I would suggest to anyone, to not take a chance, and to not give any business to DFAC. If not out of principle, then out of fear of how it might effect you and your family.

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GJubilee

12/19/09

Provided by Citysearch
Cappucino's Cafe bad for Dunedin

Went shopping to Dunedin to cute little shops like Darling Memories,Amanda Austin and Rose Garden. Everyone in these shope were nice and welcoming. I wanted to end my shopping experience with a nice cup of Java.

Whe I walked to Cappucino's Bakery...I saw a couple of customers and once person working behind the counter so I decided to sit and but my bags down. When I sat on the counter...the lady working there didn't aknowledge me but I figure she was alone so I didn't take it personally. Since I really was craving my cup of Java I decided to patiently wait. After taking the order from customers she went to the back and dissapeared for 20 minutes.
At this point I really needed to go to the bathroom. When she came of to serve the people I asked if she can buzz me to the bathroom and she ignored me. I asked again and she SHOUTED at me and I saw a mean lady looking at me. She yelled""don't you see that I'm working alone here...if you need a public bathroom there's one around the corner"". I metioned to her that I was a potential customer and I have been patient by waiting 20 minutes and she didn't have to yell at me and send me to a public bathroom. I've had my bags here and that she shouldn't abuse me for no reason.
After that...she yelled at me again and told me that I should leave her shop. SHe mentioned that she was the owne and I was shocked and couldn't believe that she was being so cruel to me for no apparent reason. She basically was taking out her job or personal frustrations on me. I was really shocked and like any women with some integrity I defended my case....and tol her that she was very cruel and bitter and that this is no way to treat a customer who has been patiently waiting. She then did the ultimate...she called the cops so they can escort me for no reason. Since it was so unfair...I figured I would wait and explain my side of the story to the cops...that I was basically waiting 20 minutes for a cup of Java and to use the bathroom and this lady was just cruel with me for no apparent cause...just being abusive towards me from her personal frustrations.

I decided to leaven and not let her ruin the wonderful experience I had with other merchant owners in the area. I saw her as being cruel, catty and bitter and left without take in it personally.
I have travelle all over the world and come from a family of restaurant owners and I ive that the owner of Cappuccino's Bakery a 0 out of 10 rating for cruelty, abuse, and and hateful energy. Have a spirit lady...it's Xmas. She is a lady Scroodge.

If you are visiting Dunedin...stay away if you are happy, attractive and fairly young because this witch will hate on you and give you ill treatment. She represents the haters of the world who hate the happy, sexy, beautiful and cheerful young women. STAY AWAY from the abuse. Oh by the way I saw she did the same to a customer on a Yahoo Travel Review....this MErchant will give Dunedin a bad name.

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J
james.poppler

08/31/06

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A local favorite of mine

Great place to spend an afternoon!

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DETAILS
General Info
For over forty years, the Dunedin Fine Art Center (DFAC) has been offering exciting art opportunities in a most welcoming kind of way.Tampa Bay Times writer Lennie Bennett says that DFAC is "the artistic equivalent of a village square," offering quality experiences to people of all ages. DFAC offers year-round exhibitions in five galleries featuring national, regional and local artists. Classes for students 4 yrs. to 97 yrs. fill 15 studio classrooms and a changing yearly theme makes the David L. Mason Children's Art Museum a hands-on experience not to be missed. You can take some time to enjoy a delicious lunch or gourmet coffee in the Palm Cafe, or search out one-of-a-kind gifts in the Gallery Gift Shop. Come out and PLAY at the Dunedin Fine Art Center and see why people say it's where the ART is!
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Fax: 727-298-3326

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Museums, Art Museums, City, Village & Township Government, Fine Art Artists, Gift Shops, Tourist Information & Attractions
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