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Enchanted Memories On The Hill

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Portrait Photographers, Marriage Ceremonies, Wedding Chapels & Ceremonies

1331 S Cockrell Hill Rd, Duncanville, TX 75137

972-780-9333

CLOSED NOW: 
Today: 3:00 pm - 6:00 pm

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REVIEW SUMMARY

  • 5
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  • 1
3.5
9 Reviews
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First-classBetter than mostAbout what I expectedNot the worst...Disappointing
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J
johnniesgirl

06/27/12

review count1photo count0

Awesome venue, run by awesome people. High recommend to anyone planning a wedding or party. I could not have been more satisfied

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skatekey

02/21/12

Provided by Citysearch
HAPPY BRIDE

I am one Happy Bride. I just married the man of my dreams, on my favorite day of the year, at the best wedding venue ever..... Enchanted Memories On The Hill. Our wedding was everything we wanted or could have dreamed up.

The owners, their staff, the caterer, the bakery, the D.J., the minister, the limo, the photographer were all amazing and made our day so special. They had told us that they would take care of every detail so we would not have to worry about anything and we could just enjoy the day. They did everything they promised and more. I can still hear the music playing as we danced our first dance as husband and wife.

Thank you Enchanted Memories, you really are the best wedding venue ever!

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Honest Wife

01/30/12

Provided by Citysearch
Still Can't Believe The Way They Treated US

Where do I begin? JoDee and her husband are the most cruel people I have ever met! I was married just this passed weekend at Enchanted Memories On The Hill and I have never been so embarassed in my life! We had 4 more people show up than expected and they would not allow them to come into the building. One of those people just so happened to be my mother whos flight got in late and she was rushing to get there before the start of my wedding and these people would not even let my mother in. Not only did they not let her in but they monitored the ""buffet"" and ran out of food for my guests. This is by far the most unprofessional company I have ever encountered and I'm concerned that the people on here who have spoken favorably about these people might be made up because I have heard nothing but bad news about this couple and their business since I started investigating them. They are cruel and don't know the first thing about customer service. JoDee doesn't have the staff necessary to host events at this place. I was curious as to why this place was so readily available, no matter what date I asked for, it was open. I now see why. This place is a disgrace, if you are thinking about having your wedding here DONT!!!! call me I will even talk to you about it 469-278-4261. Please be respectful if you call, I'm simply trying to save other brides from being fooled by these people! If I could I would give a negative 5 as a rating

Beverly

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brightest star

05/08/11

Provided by Citysearch
Married at Last

My wedding was planned for a long time, but circumstances (military) beyond my control forced us to postpone the wedding until March 27, 2011. The venue we chose, Enchanted Memories, was so wonderful to us and accomodating in every way possible when we had to change the date. I was devastated, of course, but JoDee and her staff assured me that it would all work out and they would take care of changing everything to the new date. They did not even charge me extra for changing the date. I am sure in those days I must have been a handful and very emotional, but they were so kind and patient.

My wedding was just a few weeks ago and it was amazing. Everything was just what I wanted it to be and looked so pretty, down to the smallest detail. The venue is gorgeous on its own, the cakes and food delicious and perfectly prepared and the staff very professional and friendly. Our DJ (which they provided) was so much fun and went out of his way to see that the reception was fun for everyone. My day was a long time in getting here, but it was everything I wanted and more thanks to Enchanted Memories On The Hill.

I would highly recommend this beautiful wedding venue!

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JF822

04/19/11

Provided by Citysearch
Disappointed Bride

I was married at Enchanted Memories on the Hill. My wedding was H-O-R-R-I-B-L-E.

-Rehearsal (if that what you want to call it that) was not organized.
-JoDee didn't have the all the appropriate music for my wedding so my bridal party actually practice from the music off my cell phone!
-The sound system was messing up, but we were assured it would be fixed for the wedding...NOT!
-My photographer shared the displeasure he had on not being allowed
to be at the facility before the bride and groom arrived. So we have no pictures of our arrivals.
-The bride's dressing room had no a/c until they were asked to turn it on.
-During the wedding:
*The sound system screeched numerous of times causing people to
cover their ears.
-My bridal party didn't even finish walking down the aisle before the music cut off.
*The format of the wedding that was agreed upon was not done.
-During the reception:
*The DJ (Shelby) was H-O-R-R-I-B-L-E
-He was provided with a typed print out of everyone in the bridal
party names. He then asked everyone in the bridal party how to
pronounce their names (prior to them being presented to the guests
at the reception) and still screwed up. He didn't even say
one of the bridal party's last name, claiming he didn't have it.
-He was given a list with at least 100 songs that were to be played
and I only recognzied about 3-4 of them.
-He played the wrong song during the groom/mother dance. Cut it
off when he started it, announced it was the wrong song then
played the correct song.
-One of my family members that wasn't feeling well so she set inside during the partying outside said she saw him eating several times. You are supposed to be working as a dj not a food sampler.
-Luckily I had the groom take a picture with us toasting with our
customize flutes, because not too much later, JoDee
knocked my flute over causing it to shatter into pieces while we
were trying to cut our cake (had to be replaced twice because the 1st set she sent a month after the wedding were not printed correctly).
-The pasta was over cooked to the point that it was hard.
-Our cakes were not designed the way we chose them during cake tasting.
-JoDee was M.I.A. majority of the time.
-I had guests tell me the next day how unwelcome they felt when they arrived.
-NEVER did they disclose that they are the owners of the ""catering"" business that they use.
-NEVER did they disclose that the ""business"" that you are getting your toasting flutes, napkins, etc from are actually coming from someone's house and they are an independent consultant for a major company (kind of like Mary Kay or an Avon consultant).

They overall RUINED my wedding experience. I now wish I would have chosen a different venue or went to the courthouse. Hopefully if you decide to choose this place, they will have their act together. Because they talked a good talk to us, but didn't walk the walk.

Then because the wedding was so horrible, I had the displeasure of having some attendants going public websites and talk about what a mess it was...not a nice feeling.

If I wasn't a strong willed person, I literally would have been crying all over the place the day of my wedding. Or I would have really turned into a bridezilla and went crazy. I hoping years from now (maybe when we are grandparents...we will laugh about this, but for now I'm pissed and don't even like driving past the place).

I would have given it negative stars, but that's not allowed.

Please go somewhere else. Only mother nature should have ruined my wedding, but nope, it was JoDee and Ernest Wilson at Enchanted Memories that did that for me.

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mekalove

09/10/10

Provided by Citysearch
Got Married!

I got married at this awesome venue a few weeks ago and I have to say the experience was amazing! I felt like a princess on my wedding day with all the beautiful flowers and twinkle lights everywhere and the attention I received from the wedding coordinators there. JoDee and her staff were so helpful and willing to help in any way possible and made the entire planning process and actual wedding day so much fun.

They provide all the vendors for you and they were the best. My cake came from The Cake Guys and I still can't believe how pretty it was and how good it tasted. My guests said they had never seen a prettier cake.

My D.J. was Jeremy Rodriguez and Fantastic Sounds. They did a really good job of mc'ing and Jeremy even sang a couple of songs (he has a voice you have to hear to believe). The music they played was just what I wanted and we danced the night away.

Although the place comes already decorated, they were able to make it feel more like me by adding my colors to everything and creating centerpieces to match my theme from a drawing I gave them. I still can't believe they were able to create exactly what I wanted from the pictures I drew.

When I have gone to other people's weddings, the food has not been that good, but the caterer they use, Two of Hearts Catering was outstanding. Besides the food tasting delicious, there was plenty of it.

If you are looking for a wedding location, this is the best place I found (and I looked at a lot). My wedding was wonderful thanks to the nice folks at Enchanted Memories On The Hill. I highly recommend this beautiful venue.

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anonymous

08/27/10

I want everyone to know how wonderful Enchanted Memories On The Hill is. I was not the easiest bride to work with and they made my wedding day the best day of my life. Everything was so pretty, just as I had hoped it would be. They have great vendors that they contract with and they were just as good as I was told they would be.Our cake was better than I even could have imagined, the food was really good and our D.J. was the best ever. The wedding coordinator and her staff really go to great lengths to make sure everything is just the way you want it to be. We had so much fun, we did not want to leave. Would recommend this place to anyone planning a wedding or special event.Grace--July 2010

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anonymous

08/27/10

I want everyone to know how wonderful Enchanted Memories On The Hill is. I was not the easiest bride to work with and they made my wedding day the best day of my life. Everything was so pretty, just as I had hoped it would be. They have great vendors that they contract with and they were just as good as I was told they would be.Our cake was better than I even could have imagined, the food was really good and our D.J. was the best ever. The wedding coordinator and her staff really go to great lengths to make sure everything is just the way you want it to be. We had so much fun, we did not want to leave. Would recommend this place to anyone planning a wedding or special event.

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E
ewi753

07/18/09

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We got married at Enchanted Memories in April 2009 and we just want everyone to know what a wonderful place this is. Our wedding was absolutely perfect..from beginning to end. They have a gorgeous garden with thousands of twinkle lights and our entire wedding was like a fairytale. The staff is awesome, the vendors they use were great to work with and our guests can't stop talking about what a great wedding and reception we had. We are so glad we found Enchanted Memories On The Hill.

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DETAILS
Hours
Regular Hours
Tue - Fri:
Categories
Portrait Photographers, Marriage Ceremonies, Wedding Chapels & Ceremonies
Payment Options
Neighborhood
Woodland Hills
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