One star is a gracious rating. Most unprofessional individual I have dealt with in the rental setting. Irresponsible and defensive, and nothing is ever this guy's fault. Apartments are a reflection of the lack of respect or pride in the properties. Unit was filthy. Smoking detectors not functioning. Rotting floor boards, punched out screens, cheap craftmanship. "Buildings are unlike any other!" (and not in a good way) "stately and elegant apartments" (that also have not been cleaned or maintained) "If you appreciate old world charm, ten foot ceilings, toasty radiators and quality craftmanship, you will love our offerings." (they don't tell you that you must also appreciate the scent of pet urine) If you desire friendly "no hassle" management" (attitude of management was immature and unreliable) Save yourself the headache and money. Pitch a tent instead.