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Cellino Plumbing

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Plumbers, Plumbing, Drains & Sewer Consultants, Plumbing-Drain & Sewer Cleaning

5421 Transit Rd Ste B, Depew, NY 14043

716-683-5874

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REVIEW SUMMARY

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4.5
72 Reviews
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First-classBetter than mostAbout what I expectedNot the worst...Disappointing
anonymous

08/06/15

From diagnosis, through repair, to follow up, Cellino Plumbing was exceptional. Lucas was knowledgeable and patient as he diagnosed and patiently explained the reason for the major water backup problem that I had been living with in my basement for over a year. Mike demonstrated great skill as he carefully dug (in a very narrow space) to make the necessary repairs. As I watched Mike work, I could see that he constantly evaluated what needed to be done, how it should be done, and adjusted his approach based on what was necessary to fix my drainage issues. Within a week after the repairs had been made, Lucas returned to make sure that I was satisfied with the repairs.. . and of course, I was. There is no doubt in my mind that I will call Cellino Plumbing for any future plumbing problems I may have.

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anonymous

08/03/15

On-time, courteous, personable, quick, neat, clean

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anonymous

07/30/15

I had two sump pumps installed, both electric and backup with water pressure. Pump was making a HUGE noise so they installed an extra part. A few mths later this caused another house shaking noise, so they come out and remove the part leaving us with the original HUGE noise whenever it turns off. Secondly, we had a tankless water heater installed only to have a leak on the bottom. After SIX + visits, they put a tank on the water line to minimize water pressure saying high pressure was causing the noise. Now the WP is half of what it used to be AND the leak continues. We have had these techs here so many times I cannot remember how many. Even with all of these visits, we STILL have the noises and the leaks. Something they specialize in and they do not know how to repair them to eliminate the noise and the leaks. This is not acceptable but I am tired of talking to them about it. The last time they were here one of the Cellino family members came but he too was of no good in fixing noises

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anonymous

07/21/15

Jeff did a fantastic job in a difficult situation. He explained all possible solutions and made sure that the job was done right.

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anonymous

06/25/15

We hired Cellino Plumbing to install a new gas line in our backyard to supply an outdoor fireplace. After the initial consultation and estimate, I knew this was the company for me. Everyone involved in this process, from the scheduler I spoke to on phone to those completing the job, demonstrated the upmost courtesy and professionalism. This job required running a line from the house almost 60 feet to the fireplace. This was a large, labor intensive task requiring extensive trenching, multiple complex line connections and appropriate backfill and compression. Jeff D. and Matt arrived ahead of schedule and worked hard for 9 straight hours. Despite the long day, these gentleman showed tremendous attention to detail. The job was completed to my exact specifications and they checked in with me several times to update me on the progress. The extensive job site was cleaned up beautifully at the end. Very impressed with Jeff and Matt and with Cellino Plumbing. Highly recommended.

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anonymous

06/08/15

jeff dywan was very helpfull he explaned and suggested to me what I should do to correct my problems he also gave me estaments on how much it would cost me

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anonymous

04/17/15

Service was great and I thought Frank did a great job but I can't justify paying $250 an hour for labor. I was stuck and had taken the day off of work so I needed it to get a leaky kitchen sink fixed. The price was over $600 with tax and the $30 to come over. It was just a leaky sink ! I wish I would have shopped around. I will never call them again even though they did a great job. I feel like I was taken advantage of.

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anonymous

04/16/15

Customer service was outstanding. Frank took the time to explain things to me and address my concerns. I'm not super rich so prices are a bit up there. But what is not super expensive now a days.

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anonymous

04/15/15

Timely,Professionally done,explained problems in detail & pricing. A bit high for a drain clean out ($3 00). But otherwise, satisfied.

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anonymous

04/14/15

Frank came out to my house on 4/3/15 to fix a toilet that was leaking. The toilet was not correctly put in when the floor was installed. Frank was polite, put coverings on his shoes, and when job was completed everything was neat and put back into place. He was friendly and professional.

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J
jlfddp

04/11/15

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Jake was on time and very professional. Before entering the house he made sure that he would not track outside dirt in. Next, he addressed the plumbing problems with us after a careful evaluation of the situation. We were given exact costs of the options that we had. After we chose the appropriate option, Jake proceeded to fix the problem in a professional and efficient manner. Jake was always friendly and patient with my curious inquiries. At the culmination of the service call we had water running properly and could once again use our kitchen sink, We were charged exactly as quoted. Jake took extra care to clean the work site after he was done. This is why I use Cellino Plumbing on a repetitive basis.

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anonymous

04/07/15

Jake was very helpful and fixed the issue! I have used Cellino 3 times and have never had a bad experience!

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anonymous

04/04/15

very friendly and helpful. excellent customer service!!!

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anonymous

04/03/15

Jake provided top notch service that was very professional and appreciated. I would recommend Cellino Plumbing in the future to provide their services.

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anonymous

03/26/15

I found Joel M. to be courteous and professional. Before proceeding, He explained everything he was going to do and also gave me the pricing of the job.

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anonymous

03/02/15

Jeff D. was prompt and courteous. He spent the time to explain all my options for the broken water heater. People don't often need a plumber, but if they do, he is a great one to call.

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anonymous

02/26/15

Mike was here twice and on both occasions was the consumate professional. He brought Matt to assist on second visit and the two were right on que with the job, the clean-up and the price - with-in pennies of original estimate. Timely, efficient and job well done. For the company Cellino, very professional and truthful. Even during the midst of the record-breaking temperatures they were on time and made their 30 minute call accurately.

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anonymous

02/20/15

This company doesn't even deserve one star, To keep your house flooding, call Cellino Plumbing!

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anonymous

02/14/15

Jeff was excellent in troubleshooting and fixing our week-long plumbing problem, and was extremely professional throughout the visit, with no pushy sales attempts beyond what was needed to solve the base problem. It's often a bit of a crap shoot when selecting "home service" professionals such as plumbers, drywallers, carpenters ... etc. I WILL be calling Cellino back for any future plumbing needs, without any concern.

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anonymous

02/11/15

Joel did a fabulous job replacing the toilet. Joel is a professional with an attention to detail. Thank you very much for a wonderful job.

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DETAILS
Hours
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Categories
Plumbers, Plumbing, Drains & Sewer Consultants, Plumbing-Drain & Sewer Cleaning, Pumps-Service & Repair, Sewer Cleaners & Repairers, Sump Pumps, Water Heater Repair, Water Treatment Equipment-Service & Supplies
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AKA

Cellino Plumbing Inc

Other Information

Parking: Lot, Free

Wheelchair Accessible: Yes

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