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2 Reviews
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First-classBetter than mostAbout what I expectedNot the worst...Disappointing
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VirginiaH565

03/11/12

Provided by Citysearch
I have been going to this shop at 1940

I have been going to this shop at 1940 s. Federal blvd for at least 20 years. They do a great job. They never push any unwanted items on you and they always treat me with respect. My granddaughter and daughter also use there services and will for many years. They do what you want and push it further to exceed at customer service. The owner,manager and co-workers are all very nice and will go out of their way to make you happy. I have never been let down in my 20 plus years at this location and am looking forward to them doing the same for my family the next 20 plus. As a female it feels great to have someone who is there to help us and not just think of us as women, and not be taking for a ride. Thanks guys and keep up the great work. Your customer for life and many more.

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jojobelieves

12/15/11

Provided by Citysearch
Incompetent SERVICE!

Lost locking lugnuts which cost $41. Spent $60 to balance tires properly and have receipt to prove. Given spare and it was flat. Having to be towed!!! $659.60 I spent on 9/10/11 for four tires. EVERYTIME we go to get tires rotated, or fixed, we have service problems. Approximately in mid-October 2011, we had tires rotated and the locking lug nut on the front tire was, ""lost"" and so we were unable to do our brakes. Contacted company and sought replacement. Called numerous times and it took telling the owner in November, 2011 to get help. ACCUSED of LYING! They are the only ones who touched my vehicle!!!! Went to get a spare November 2 or 3, 2011 for our trip to California for a family funeral. We were unaware at the time that our spare was FLAT! On Dec. 15, 2011, we woke to a flat tire. Pulled out the spare and it too was flat. We are having to be towed. Called the manager, at Big - O tires at 6:40 am to explain and ask why we have a flat. Manager accused me of lying that owner did not give me a spare because he was in another town!!!!! I got angry and told Manager it was one thing or another with his attitude, his service, and now he was accusing me of lying. I asked him to have owner call me. He said the owner would NOT call me until he got back to work. I found manager to be extremely rude, extremely unprofessional and I will never ever ever return to let the incompetent team touch my vehicle again.

BUYER BEWARE! ESPECIALLY IF YOUR A GIRL!!!!!!!!

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DETAILS

THE TEAM YOU TRUST

General Info
Welcome to Big O Tires, The Team You Trust®! Our legendary friendly service here in Denver, CO keeps our customers coming back for more! Early, late & weekend appointments available. Free alignment checks. Home to our namesake brand, Big O Tires, & the major brands you count on like Michelin, BFGoodrich, Continental, Cooper, Goodyear, Hankook, Mickey Thompson, Nitto, Pirelli, Sumitomo, & Yokohama. We bring you straight talk about tires, oil changes, brakes & suspension, A/C service, wipers, belt & hose replacements, new batteries, headlights, taillights. Don’t let the check engine light or a flat tire slow you down! Visit Big O Denver for honest, worry-free tire & auto service.
Extra Phones

In PA. or N.J. Toll Free: 888-847-3768

Hours
Regular Hours
Mon - Fri:
Sat:
SunClosed
Category
Wheels
Payment Options
Brands
BF Goodrich, Bear, Bf Goodrich, Bfg, Big O Tires, Dunlop, Dunlop Tire, Eagle Alloys, Falken, Goodyear, Michelin, Pirelli, Uniroyal, Uniroyal Tire
Neighborhoods
College View, South Denver
Other Information

Specialties: Four Wheel Drives, 4wd, Trucks, Maintenance, 4 Wheel Drives, 4x4s

Provided by
Data provided by one or more of the following: DexYP, Data Axle, Yext.