Okay when I first called this place I (get this) I didn't have to talk to a computer,lol. They were really nice and their price was fair. then when I got there I was greeted by a worker who just so happened to be the owner. He was really friendly and didn't mind me watching what he was doing(I am A woman) plus since I had a kid(that had a sugar rush from Ice cream) that can be a bit wild at time they gave him something to do. Plus the man Mr. Jimmy was willing to explain every thing to me so when I got home and told my husband what I did that day he looked at me and asked me where I learned all of this I just told him that it is my secret,lol.