I found my recent experience whit Pearl Vision to be most satisfactory. The people were helpful and courteous. I needed to have my frames exchanged, and as promised, the gentleman was willing to make the adjustment. Both my husband and I purchased glasses at the smae time, and have been pleased with the service received. Since we are a family of five spectacle-dependent people, we have had years of dealing with opticle issues. PV was one of the best.