Call some else!!! My husband and I have been using Peaches n Clean for several years. In November they came to clean carpets in our home. Something went terrible wrong. Carpets in MBR, LR and hallways adjacent to other BDR's came out blotchy. The owner came to asses and seemed reasonable initially. It has been a nightmare ever since. We would not be needing to replace carpet, even tho it has several years on it, if it wasn't for what now looks like bleach spots on the mentioned areas. I have bid replacement carpet at a significant lower grade in an effort to be fair and amicable but this carpet runs thru out our split floor plan home, and we agreed on a settlement. Every time we speak the agreement changes. Companies true colors come thru when issues and/or challenges occur SO disappointed that we have to utilize other options. Ask whom ever you are employing for a service if something happens how they handle it. It may make a difference who you spend your dollars with.