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09/08/08Provided by Citysearch
I JUST GOT A NEW SERVICE CALLED ''BRAZILIAN BLOWOUT'', AND MY HAIR HAS NEVER EVER BEEN THIS STRAIGHT, HEALTHY & HAD SO MUCH SHINE TO IT!!!!
MIKE EVANS DID A WONDERFUL JOB ON MAKING MY CURLY & PUFFY HAIR, STRAIGHT AND SOFT, ALSO I HAVE NO FRIZZ AT ALL. I HAVE REAL LONG AND THICK HAIR THAT HAS BEEN COLORED W/ HI LITES. I CAN GET THE ''BLOWOUT & COLOR '' IN THE SAME DAY.I HAVE NEVER LOVED MY HAIR UNTIL NOW!!!!!
MIKE ALSO GAVE ME A WONDER HAIRCUT. NOW I CAN JUST WASH MY HAIR WHEN I WANT TOO AND NOT SPEND ALL DAY DRYING AND FLAT IRONNING IT.
IF YOU ARE CONSIDERING THIS SERVICE, PLEASE BE CAREFUL OF STYLIST OFFERING CHEAPER PRICES( WITH CHEAPER PRODUCTS)
I HIGHLY RECOMMEND MIKE EVANS!!!
09/07/08Provided by Citysearch
I went to this salon for about a year, and I still like a lot of things about it, but in the end I have decided to part ways.
The environment is great- the salon is decorated beautifully, and the staff is young & energetic, and they wear ""party clothes"" to add to the fun, they stay open late and you can get drunk while waiting on your color to set,
I've had really mixed results with customer service, and feel that for the most part, their efforts to make a sale are too aggressive as well as transparent (please, lets not show our desire for money THAT much!)
The only real issues I have with the salon are:
* can be difficult to make an appointment
* it's even more difficult to make an appointment in which you get color AND cut on the same night (story to be included below)
* color selection is small and does not offer enough variety of tones/shades, needs greater spectrum of subtle tones for professionals.
* employees are too pushy to make a sale on products, which are all very expensive
* inconsistent customer service
All of the employees are trained to do both cut and color, but on three occasions at the salon, and two over the phone while trying to schedule, I have been told by the receiptionist and the person cutting my hair that night, that ""although [so-and-so] is trained to do color, they just don't like to, and therefore I won't be able to have it done."" I feel that this is a very tacky thing to tell customers to their face, and left me to wonder, Is this place run by professionals or prima donnas?? In any case, this is not an obstacle I will have to have anymore, because I've switched salons.
Been looking for a superb hair salon in the uptown area. I like a very natural look and have a hard time finding someone to listen and do what I want. I was elated by the fact that Keri Caldwell listened, offered suggestions and I walked out with a very natural and yet noticeable highlight that I really liked. Have received many compliments. Will definitely be back to see Keri. I was also excited that they do waxing too, Andrea did a fantastic job on my facial needs. Overall - great experience - definitely 5 Stars!!
This was my first visit to Pompeo on McKinney. I had heard about the salon and Keri from someone whose hair I loved, her hair is a vibrant auburn (yep, natural redhead) and a hard color to get just right. Her hair always looks great and she highly recommended Keri. I went in wanting something short and spikey, but not too spikey, not too bizarre and easy to fix. She listened, she cut and I LOVE IT. I have not had to use anything other than my dryer which takes less than 5 minutes, some amazing paste product she recommended and it looks great and is so easy. Everyone at work noticed immediately and wanted to know if I colored it. We did not, the cut just brings out all my own natural highlights. I work downtown so this is great, go get beautified, have a drink and wait until all the traffic is gone and go home or go some place fun and eat. Parking was easy turn left (off McKinney) before Frankie's to covered free parking. Ride elevator to 1st floor. Thank you Keri. PS I love your hair....I'll be back.
Keri Caldwell is one of the best hair stylists I have ever had. She listens to my desires and also keeps me up-to-date with current styles. She is one of the best hair colorists in the metroplex. She is good at visualizing a new style created to the shape of your face. She's attentive and interested in her customers. She will take the extra time to make you feel relaxed and pampered. Look no further. I highly recommend Keri to anyone looking for a stylist.
whats not to like... this place is soo cool... they serve wine and beer while you wait and everyone is super friendly.. i just called and got Keri for a cut and color and she was awesome... she also recommended other stylist if she was to busy next time (i am generally a last minute booker)... how nice was that!!!! This Salon has such a great enviornment all around and the people are just so pleasent!
Salon Pompeo has everything you could possibly ask for out of a salon from amazing stylist, great staff, cool vibe, drinks, natural looking spray tans, massages,waxing, and lets not forget about the wonderful facials! I am extremely beyond satisfied with Salon Pompeo services and staff. If you haven't checked them out be sure to stop in and make an appointment : ) I promise you wont be let down.
Salon Pompeo is the Best in Dallas by far!
i read all the reviews and instead of going for the walk in price i booked with a seasoned professional korina . she has been cutting hair at salon pompeo for 7 years and it shows SHE'S THE BEST.... she only cuts hair so she recommended able to color my hair...WHAT A TEAM!!!! just like everything else in life you get what you pay for!!!
07/03/08Provided by Citysearch
I would love to recommend Pompeo and especially Lea, but then everyone would know my great hair secret and then she would be constantly booked and I would never get an appointment and then I would have all bad hair days again.
Seriously, great salon, great haircut in a fun atmosphere. (just don't take all of her appointments)
06/25/08Provided by Citysearch
Being new to Dallas I had no idea where to start. Thank God I found Salon Pompeo. I got the perfect touch up to my blonde highlights. The stylist did need to use a toner, however; at least she recognized that and I left with my usual natural-looking golden hues. I explained ahead of time that I only like very fine highlighting and she came through on that request as well as a simple trimming of my layers! I'd definitely recommend this place to a friend. (and a nice cool glass of pinot grigio while you are there!)
06/19/08Provided by Citysearch
I just moved to Dallas from Cali and was looking for someone to give me an awesome yet painless (yes, it""s possible) brazillian wax and I has found the place. I had a mamosa while I waited and I was out of there in twenty minutes!! Ladies I highly recommend it!!
06/12/08Provided by Citysearch
I have been going to the same stylist for two years and I love her. She can do not only my cut but she also does color which makes it very convenient with my schedule. They also stay open late which is a huge plus. My particular stylist goes above and beyond to try to get her appointments in even if it means staying until 7pm. They offer deals on drinks so you can relax while you get treated. It's in a great location too! The only drawback is that it can be difficult to get an appointment if you call last minute... I have recommended Salon Pompeo to many friends and they have had great experiences as well.
06/08/08Provided by Citysearch
The color came out good but the cut, not so much. They hacked off my hair when I only asked for a little bit off. I don't know what stylists don't understand about ""don't cut too much."" I figured after all the good reviews, I would get what I wanted but again I'm left disappointed. I guess I will have to continue to try and find a stylist who will listen to what I want. It's a very nice salon, I wish I would have been more happy with the results.
05/20/08Provided by Citysearch
Went in to salon pompeo with ugly hair and got the best hair cut I've had in my life!
Mike cut my hair just like I wanted it.Great stylist. I did not get the same ol' hair cut every one here in dallas has.I will be refering all my friends.
05/09/08Provided by Citysearch
My experience at Salon Pompe was absolutely excellent. I have never been to a Salon with such great customer service! The front desk was so nice and the put me with the best stylist named Kim, was so sweet. Kimwas definitely the stylist that my hair needed. I had such a bad experience with color at another salon in town and they fried my hair. Kim gave me a conditioning treatmeant and fixed my color! When I left Pompeo its like I had a whole new head of hair. My color was so beautiful and my hair felt like silk! Salon Pompeo is the place I recommend to all my friends now, and I will absolutely continue to go there.
05/08/08Provided by Citysearch
i recently visited Salon Pompeo and saw Keri. it was my first time to visit the salon and the front desk staff was very helpful. they even offered me a great selection of wine or beer which i gladly accepted. When Keri took me back to highlight and cut my hair she actually listened to what i had in mind for my hair. she also gave me a couple of her own ideas and my hair turned out perfectly! The color was just right and the cut was just my style. ive been to many other salons and im VERY hard to please when it comes to my hair and i have never been as satisfied as i was at Salon Pompeo. The staff was so fun and friendy and i felt very comfortable the whole time i was there. i would definately recommend this salon to my closest friends and to anyone who is looking for good hair service at a great price!
04/30/08Provided by Citysearch
I have lived in Dallas for 2.5 years, and this is the first salon I returned to following my first visit. I wasn't pleased anywhere else I went, and found Salon Pompeo on citysearch, as a matter of fact. The salon is extremely clean, and the facilities are nice. I like my stylist...he does a good job and makes the perfect amount of conversation, enough to be friendly, but not over-the-top-annoying. Some reviews on here say parking is a hassle, but I have never had a problem. My first couple of appointments, I scheduled immediately without problem. My last one, however, the front desk person was unprofessional and was talking in the background the entire time, put me on hold without even telling me ""hold on,"" and then would not work me in for the day I wanted. I called back later, and the next person was the opposite, and that is the only incident I have had, so I will consider that a one-time thing, I guess. The prices are about what you expect for a good job. If I remember correctly, I can get a highlight, cut and tip for just under $200, which is expensive, of course, but like I said, for a good job, it's about average price. They also served cocktails there, so that's fun.