Equipment, range of quality and better selection make this a great camera store to go to. A few of the salespeople make it a very unpleasant place. While there's no point to question their pricing, it feels like you paid for being unattended to for *very* long periods at the end. Well, there's lots of things to keep yourself entertained while waiting anyway. You might get to understand that the salespeople who are ignoring you, are probably apprehensive as a result of their limited knowledge. They do try compensate with feigned smugness. What leads you out the door really fuming, is when they start lying. They are so bad at it that it seems heresy towards your intelligence. I was told they *already* sent my camera for repair to New York without even confirming my approval. That it was picked up by UPS. When I asked for a tracking number, I was told to wait for 32 minutes. Then they came up with my camera, which was explained later, hasn't shipped, hasn't even diagnosed yet. Cute liars.