I have dealt with this service twice, and each time they appeared within two or three hours of my calling (first time it was, sort of, an emergency, but second time I could have waited a while, so I was surprised at the promptness). They do the job quickly and leave a minimal mess behind. The first time, the job wasn't easy because I had an old septic tank with a very thick lid through which they had to jackhammer a hole. Also it was during wet weather so they parked the truck on my driveway and had to run hose all the way around the house to get to the septic tank. It took them twice as long as they expected, but charged me the going rate (pretty cheap, in my estimation, less than the cost of three years of chemicals you might dump down into your system).

Not sure about the service, but I find it a shame when the employees willingly throw trash onto the interstate from their vehicles. Not a fan of dodging pop bottles.

Called for an appt & consultation but instead pull up to my home with the septic pumped without authorization. He took it upon himself to do this work then demanded money I don't have. I would hate to think I was targeted because I'm a woman & single mother in a new town.

Very friendly and courteous, very willing to do whatever it takes to get the job done properly and promptly. Willing to come out during dinner time or in the middle of the night if necessary. I've used him several times in the 2 1/2 yrs I've been in Tansi...that is part of living in Tansi!

CALLED THE MAN FOR A JOB AND HE WAS VERY RUDE!!!!! NOT A WAY TO DO BUISINESS!!