Our company called out CDL Truck and Trailer to help us with a truck that had broken down. We set up a service and everything was fine, but when we called the driver of the broken unit back, they said they had just called someone out on their own who was almost there. Unfortunately, we had to cancel the service with CDL. Things became bad through some miscommunication, but CDL took the time to call can clear everything up and make sure any problems that arose through the miscommunication were dealt with. Though it may not have been the most optimal of experiences, it means a lot to us that CDL would take time out to make sure we were taken care of and that everyone parted in good graces. We'd highly recommend this company, based on their willingness to go the extra mile...it's hard to find that everywhere.