My experience boarding my dog, Ellie, has been great! Sarah and the entire staff have been fantastic and are great with Ellie. The facility is very clean, conveniently located (off Germantown Pkwy, near Lowes) and offers a large variety of services while your pet is a "guest" there. Being a young dog, I have taken advantage of the daycare and group play to help socialize Ellie with other dogs. Very well run and great people!