Dear IslamMan, Please allow me to apologize for your bad experience at our dealership. I can assure you that it is never the intentions of our team to give anyone the run around. I would like to ask a small favor: I'd like for you to call me at your earliest convenience so we can schedule a time to to speak. My goal moving forward is to get some suggestions from you on how to make sure that no other guest has the same experience that you did. My direct number is (828)*464*0626 and I look forward to hearing from you soon.