We had an awful time dealing with this nursery. We bought two trees and had them planted by Brochu and one died. Their agreement states they will replace any dead trees within a year of purchase. We have been calling this nursery all summer and getting a complete run around. Their lack of basic customer service skills is beyond comprehension to say the least. I don't understand how they can operate a business in this manner. It is now Saturday morning and I am hoping that they come today, as they said, but it seems unlikley...again. We are very frustrated to say the least and would just like to get this dead tree removed and replaced on our front yard.

We tried buying flowering shrubs at 2 other local garden shops. Both gave us the run around, making us wait 2 weeks before telling us they couldn't even special order plants for us. Brochu had the shrubs we wanted in stock. They were also willing to order shrubs if we needed them. Brochu people were knowledgeable, helpful, and gave good tips for these plants. Additionally, their cost was half of the other two shops. Great service AND good prices. Go here!