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Wave Broadband

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Internet Service Providers (ISP), Cable & Satellite Television, Internet Products & Services

785 Oak Grove Rd Ste M, Concord, CA 94518

866-928-3123

OPEN NOW: 
Today: 9:00 am - 6:00 pm

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pastordclift

07/01/15

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I have been an Astound Customer for years and would NEVER recommend it. The sad thing is that Comcast is the only other option. The Internet from Astound is very inconsistent. We pay for very high speed (100 Mbps) and often get speeds that are slow or even not at all. Yesterday we got none and then 17.50 for a while, but now we are getting nothing. If you happen to have your Internet down and you call them, it is very common for there to be a high call volume and they say that they cannot take your call and to refer to their help pages online. Obviously, no one at the company realized that if a person has Internet problems they won't be able to go online. There are not even any help options through the phone. If you have another option other than Astound (now Wave), I would use it. Also, they do not support all of the TV apps even if you pay for the channels.

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DETAILS
General Info
Hours may vary due to various Shelter in Place directives and current COVID-19 concerns. Please visit our website for the most accurate and up-to-date store hours.
Hours
Regular Hours
Mon - Sat:
SunClosed
Categories
Internet Service Providers (ISP), Cable & Satellite Television, Internet Products & Services, Telecommunications Services, Telephone Equipment & Systems
Payment Options
Other Email

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Data provided by one or more of the following: DexYP, Data Axle, Yext.