The salesperson, Michael, was very informative and calmly and professionally discussed the plan and phone we purchased. If more customer service people were as good as Michael, your business would surely do better.

I live in Atlanta, & my daughter attends University of SC. I tried to call the store and buy a gift certificate/card for her - to be waiting at the store when she arrived this afternoon to purchase a new phone. They would not allow me as they do not take credit card payments over the phone! REALLY?



1. I pay my att bill every month on phone or internet

2. you would think in a college town that they would be more helpful to students & parents (especially out-of-state situations).

3. I just hate stupid rules!!! They just lost a sale. Wonder if Verizon will take my money?