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01/26/12Provided by Citysearch
I am very suspicious of the amount of 5 star ratings for this dentist, just as a different site reviewer stated. I did see on an older Google review of ""Cherry Hill Dental, Columbia, MO Reviews"" that someone mentioned that this office subscribes to Demand Force which will scrub bad reviews and perhaps can help you pad in good ones. I tried several times to post a one star review but it was always removed. However, when I posted a test 5 star one it still remains!
I sought out their services for Invisilign and saw nothing but glowing reports on Google reviews. I was told it would take 6 mths to fix my issues and as of April of this year it will have been 2 yrs & we’re still not finished, even though as of this month I’m paid in full, b/c I’ve been on their payment plan. This included $500 worth of retainers for which there is still no impression able to be made. I've only seen Dr. Gadbois during this entire time just for him to file spaces in between my teeth. I had a gut feeling he was making too many & too wide, but upon expressing my concern I was assured they would close. I’m finished with all appliances & still have an ugly space between my front upper teeth when, prior to this my upper teeth were “perfect” according to most people. Unsuccessful attempts to close the space involved several extra trips to the office, an aligner that is huge & which they made themselves, & more appliances from Invisalign which didn't fit because they didn't take impressions prior to ordering; they eye-balled & took a picture. I have been patient about their “trial and error” process coming into their office numerous additional times than what protocol would have called for. I suggested that they need to resolve this on their own dime as I live 8 1/2 hours away, one way trip. It costs me a great deal in gas money, wear/tear on the car, time away from work for my husband & exhausting trips back home. It was my choice to move away 5 mths into the process, but I should have only had to make a couple of trips at most from where we were in the treatment based on what they said how long it would take. I still have made over 1.5 yrs of visits. I’m just asking that they pay for this impression as I have made 3 extra trips there trying to get their error fixed. I understand teeth don’t always move as expected and have already been coming back several extra times for a second set of appliances. But this is in addition even to that.
I will be filing a formal complaint with the proper authorities whichever that may be: MO Dental Board, MO Dental Assoc., MO Attorney General’s office, for which I feel badly about but they brought this on themselves as I tried to give them opportunities to make this right and administer the proper care for which I have paid.
01/25/12Provided by Citysearch
This business is a scam! I went to Cherry Hill Dental in the Summer/Fall of 2009. I am 30 years old and throughout my life I have only had 4 cavities when I was 18 years old. I've never had braces or any other work. At Cherry Hill Dental you need to be alert. The hygenist will say things like ""ok and after our examination if we have time today we'll get to that cleaning."" She said that to me and I remember thinking it's 3pm why would we not have time for a cleaning after all that's what I'm here for! They also show you a picture of your mouth that has been taken with an HD camera and they use that as a scare tactic. Think about it, how often do week look at our mouths? At the same time, how is a photograph a valuable diagnostic tool? They use it to get you to think yuck and be more willing to go along with their regiment of treatment. Mary came in and did my exam and said that I had four cavities in my molar teeth. I said well I had those sealed so that seems odd. She said that the seals come out, which is true but still odd. Mary also went on to say that I needed a deep cleaning to clean underneath my gums so they would not do a cleaning today. What? I've never had that recommended. The next step is they take you to their closer who meets with you in a room to talk about financing. They recommended that I pursue the deep cleaning first which was going to use up all of my insurance benefits and then wait a year to have the cavities taken care of. That doesn't make any sense! In addition the women slipped me one of their credit card offers insinuating that I couldn't pay for the services. How insulting! At that point the women tried to get me to sign an agreement to get these services done. I told her no, got up, and walked out without ever receiving a cleaning. My insurance covers 2 cleanings a year, however, Cherry Hill Dental did not submit the exam to my insurance and charged me 150 for an exam! Now, a little over 2 years later I have been to a dentist (Miller Dental) every 6 months. The dentist has found no cavities, has reassured me that I do not need a deep cleaning, and does not recommend braces nor am I experiencing any pain. This is more consistent with my history of dental needs and care. Also, Miller has never had a problem submitting their bills to my insurance company (Aetna) and the insurance company has always covered the bill. So when you go to Cherry Hill Dental drawn in by the promise of a free whitening and things don't add up, it's for a reason. They are running a scam!
- Mon - Thu 8:30 am - 5:00 pm, Fri - Sun Closed
- Implant Dentistry, Cosmetic Dentistry, Dental Hygienists, Dentists, Endodontists, Orthodontists, Prosthodontists & Denture Centers
- invisalign, lumineers
- Village of Cherry Hill, Fifth Ward
Mary Gadbois, Dds
Wimer, Chad J, DDS
Tony Gadbois DDS
Gadbois, Mary, DDS Cherry Hill Dental
- Other Information
Insurance: Delta Dental Premier