I've been using Turbo Tax for years, but for last year, I found out that my filing didn't even go through. The directions are not that clear and I was thoroughly confused. I went to the Liberty office on Austin Bluffs and they got my return squared away. They're not the cheapest place in town like those fly-by-night places, but you definitely get what you pay for. In this case, I had some issues with the Colorado Dept of Revenue over the summer and they were totally there for me---all part of their great service! I would highly recommend this office.