My husband and I are senior citizens. While in Costco I decided to check out the phones there because my husbands phone would not work after December because it was so old. So we decided I would give him my phone and purchase a new one for me. The young gentleman we dealt with, Mussa, was so helpful and assured us he was available to transfer the data from one phone to the other for us. Today he kept his promise and set up both of the phones for us. I can’t tell you what a relief it was. Last time I got a new phone from Verizon the associates there told me they couldn’t set it up and assured me I could do it. Well I couldn’t without help. I just want you to know that Mussa is a wonderful young man as well as a very knowledgeable person. Thank you