I only use it during the winter and I find the undercar wash great for removing road salt. I've never had it fail for me, and there has always been an attendant on site whenever I've been there.

I had the same problem not that long ago. but i spoke to the attendant, who was a very nice young guy, who not only ran me through the machine again, but also gave me a credit for when i came back again. i would deffintly recommend this car wash to people i know!

I paid $6 and went through but the bay would not start. I HAD to have my car washed so I paid again and went through the second bay....now there is dried soap all over my car...the rinse didn't work!