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Southwest General Health Center

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Medical Clinics, Clinics, Hospitals

18697 Bagley Rd, Cleveland, OH 44130

440-816-5050

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REVIEW SUMMARY

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2 Reviews
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First-classBetter than mostAbout what I expectedNot the worst...Disappointing
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Katrinagee

10/24/08

Provided by Citysearch
Worst ER experience ever. If you are a migraine sufferer in dire pain--DON'T EXPECT HELP! They will

Worst ER experience ever. If you are a migraine sufferer in dire pain--DON'T EXPECT HELP! They will give basically a Tylenol, then bill your insurer $732! F-! Had to go to Parma ER afterward and get the demerol I needed. The doctor wouldn't help me (I don't go to the ER that often either)--this was a total screwing!

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aquatictec

08/27/07

Provided by Citysearch
Treats emergency room customers poorly

I could hardly walk so I parked in an empty ambulance bay. A policeman move your car. I tossed my keys to him underhand and went in. There were 2 admission ladies inside 1 got up and left.The pman I believe he was Dave badge number 24 came back and said I am not going to be !* like you were I am going to hand your keys back and not throw them at you.We fussed. I sat doubled over in my chair waiting for someone to ask me what was wrong. 20 minutes later I told the pman my back was killing me I had to lay down. He said stay in the chair until you are admitted. I again told him I had to lie down. He kept shouting. I asked him if the chairs were OK for me to lie down on.He again barked you will stay seated until you are admitted. I told him that I was going to lie on the floor.He started shouting for me to get up and get back in the chair.I told him I wasn?t about to hurt my back anymore. He kept shouting for me to get back in the chair.He went and got another pman they both started yelling at me.One asked if I was on drugs.I told him no.They kept yelling.One of them asked what part of get back in the chair do you not understand.I replied what part of my back hurts really badly and I am not about to hurt it any more do you not understand.I told him to have a doctor tell me it was OK to get in the chair.Sarge came by and asked why I wouldn?t get in the chair I told him my back hurt he left.They other 2 kept yelling for me to get in the chair.After 35 minutes an admission lady came by and told me to get in the chair.I told her my back hurt and I was afraid to move it and I needed to lie down.She said get in the chair or I will admit all the people that came here after you before you.I passed out.When I woke there was a bed there and a lady was saying you got what you wanted now get in the bed.I said my back hurts please help me.She and the pmen said get in there yourself.I crawled in and was wheeled away from the waiting room.

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Categories
Medical Clinics, Clinics, Hospitals, Medical Centers, Physicians & Surgeons, Surgery-General
Services/Products
Urology|Operating Rooms||Pediatric Services|Trauma Center/Level III|Radiation Therapy|Respiratory/Pulmonary Svcs|Dietary Services|ESWL (Kidney Stone Treatment) Services|Intensive Care/Surgery|Inpatient Surgery Services|Physical Therapy|Organ Bank|Pharmacy Services|Post-Op Recovery Room Services|Psychiatric/Emergency|Psychiatric/Outpatient|Diagnostic Radiology Services|Speech Pathology Services|Oncology Services|Trauma Center/Medicare Certified|PET Scan (Positron Emission Tomo)|Outpatient Surgery|Social Services|Anesthesia Services|Outpatient Services-InHouse|Psychiatric Services/Adult|Alcohol-Chemical Depend|Blood Bank|Cardiac Catheterization Lab|Open Heart Surgery|Chemotherapy|CT Scan|Emergency Services|Home Health|Hospice|Obstetrical Services|Hemodialysis (Dialysis)|Organ Transplant|Cardiology/Non-Invasive|Occupational Therapy Services|Ophthalmologic Services|Nuclear Medicine|Neuro-Surgical Services|MRI (Magnetic Res Imaging)|Clinical Laboratory Services|Anatomical Laboratory Services|Intensive Care/General|Orthopedic Surgery|Angioplasty|Ultrasound|Arthroscopy||Infusion Therapy|Wound Care/IP|Spine Surgery|Joint Replacement|Vascular Surgery|Electrophysiology|Cardiac Surgery|Coronary Interventions|Robotic Surgery
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