I have been shopping with them for three decades. Noone cares more or goes the extra mile more often. Real people that do business the old fashioned way - honesty.

I have never ever before had such a horrendous experience with a retail establishment. I received what essentially is a lemon refrigerator from them. I would have been happy to have them take it back and I would have purchased another refrigerator from them. Instead, after having complied with their request to have a repairman out, I am stuck w/ an icemaker that does not work and a refrigerator that freezes everything. Snow Bros says they do not take back appliances because if they did they would be stuck with a warehouse of bad appliances. I heard a bad recommendation on Snow Bros before I bought there, I wish I would have paid more attention.