The staff in the office are vey nice and helpful. They really seem to genuinely want to help out if something happens, but the apartments could be better. We lived in a townhouse. They are small and very few have washer/dryer hookups. The dishwasher never worked the entire year we were there and the maintainance crew isn't very handy (though they are very nice). When the AC stopped working they were very attentive to get taken care of as soon as possible, even though it took the head of the maint. dept. to get it going again. Overall it was a nice place to live, but we needed a washer/dryer and more space for our growing family.