We were sitting by the waiting list stand waiting to get a table during a busy evening 2 weeks ago. Lots of soldiers eating that night, when both my wife and I observed that the glass cooler door was open for at least 15 minutes with a warming light for the buns above the case. It contained some pretty brown steaks. The main cook had a 3-4 inch long beard, and was sweating over the grill without a hat on. Then we saw a server drop a cloth napkin wrapped cutlery setting on the floor. She grabbed another out of the tub of them and walked away. Another server walked up and picked it up and was going to put it back in the tub of cutlery, but hesitated as she evidently thought somebody may be watching and took it with a plate she was carrying out to the restaurant area. I told my wife the back of the restaurant where I had to park was a smelly grease pit - so that was it! We left and went elsewhere.