This enterprise was incredible. On 8/10/2010 My wife and I were on the road to NYC via I-80 when our car died. We were forced 2 pull off in Clarion, PA and sold it to a salvage yard. We had to get to NYC fast and with a vehicle big enough for all of our stuff. The Enterprise gave us a beautiful Grand Caravan. The Manager, Chris, was very sympathetic to our situation. He bent over backwards. We were strapped for cash so he gave us a military discount even though I've been off of active duty since Jan. He did so much for us I'm afraid to mention it, for fear of getting him in trouble. I had to return the car the next day (to avoid the one way rental fee [$]) and catch a bus back to NYC. Chris bent company policy and had his driver drive me 45 miles to Butler!!!! I was running very late (my own fault). The driver, Michelle, drove brilliantly, got me to Butler with 2 min to spare, and I enjoyed her company. I am still in awe of this experience. HIghly recommended!!!