Let me start by saying that I never post any reviews but I had to post a review about this business. This business doesn't even deserve 1star. My daughter just started school Thursday 8/16/18 and not once has she been to school on time nor brought back home at a descent time. They're customer service is absolutely horrible. They really don't have a clue on dealing with people and really don't know how to run a business. Believe all of the negative reviews you see. I read them before I enrolled my daughter in their service and really wanted to give them the benefit of the doubt. Unfortunately, I learned the hard way. Please, please, please listen to me and all the others. DO NOT USE PAUL'S bus service. Spread the word. They need to be shut down permanently.