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tt2012

05/06/12

Provided by Citysearch
Baited, Switched, Threatened

This company, just today, baited and switched me on a tune-up. When I came in to pick up the car, I tried to have an intelligent conversation about how I perceived the transaction. Jason, the store manager, was extremely rude. He would not let me express my opinion even though I asked him to allow it. He ended up throwing my card back at me. My husband told me to go out and test drive the car before he left, we were there near as this is when they indicated the car was finished. Jason not only verbally assaulted us but threatened my husband. You should not do business with this company/location. We filed a police report and can only hope you can avoid being treated as we have by avoiding any business with Firestone Forest Park. We are investigating our legal options. We asked for a number for Jason's supervisor; the number he provided, as of this point, just rings and rings.

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DETAILS

Whatever You Drive, Drive A Firestone

General Info
Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more. We've been providing the right solutions since 1926, one customer at a time. Our teams of professionals understand cars and they understand the people who drive them. We use advanced technology and offer quality products from brands you trust ? all of which add up to a total car care experience.
Extra Phones

Fax: 513-825-3667

TollFree: 800-367-3872

Call Us: 800-367-3872

Hours
Regular HoursThe safety of our customers and our employees is our top priority. Please visit your local location's website for current hours of operation.
Categories
Tire Dealers, Auto Oil & Lube, Auto Repair & Service, Automobile Diagnostic Service, Automobile Inspection Stations & Services, Automobile Parts & Supplies, Brake Repair, Mufflers & Exhaust Systems, Wheel Alignment-Frame & Axle Servicing-Automotive, Wheels
Services/Products
  • Car Auto Batteries
  • Radiator Service
  • Starters & Ignitions
  • Disc Brakes
  • Firestone Tires
  • Ignitions
  • Tune-Ups
  • Engine Services
  • Vehicle Inspection
  • Bridgestone Tires
  • Car Auto Wiring
  • Tires Service
  • Engine Repair
  • Steering & Suspension Services
  • Rotors
  • Brake Services
  • Repair Services
  • Radiators
  • Minor Repairs
  • Cooling System Parts
  • Auto Heating & Cooling Services
  • Brake Pads
  • Car Auto Maintenance
  • Climate Controls
  • Alternators
  • Spark Plugs
  • Tires, Batteries, Brakes, Oil Change, Alignment, and All Auto Services. A/C Service
  • Transmission Service
  • Starting & Charging Services
  • Engine Tune-Up
  • Tire Repair Services
  • Vehicle Maintenance
  • Air Filters
  • Car Auto Inspections
  • Wheels
  • radiator repair
  • Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires
  • one customer at a time. Our teams of professionals understand cars and they understand the people who drive them. We use advanced technology and offer quality products from brands you trust - all of which add up to a total car care experience.
  • car batteries and more. We've been providing the right solutions since 1926
  • tire replacement
  • brake services
  • convenient hours & locations for car repair
  • auto tune ups
Payment Options
Brands
Firestone, Firestone Complete Auto Care, Firestone Fleet Care, Bridgestone, Tires Plus, Hibdon Tires Plus, Wheel Works
Neighborhood
Forest Park
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Data provided by one or more of the following: DexYP, Data Axle, Yext.