I was in drive-thru ordered a simple quick and easy go box meal and it took them over 20 minutes to get it unacceptable for a "fast food" establishment.... and the icing on the cake the potato wedges were cold

I know this is a small town & only has 1 KFC, but damn... Every single time I've stopped in, they've been out of what I wanted to order. Looked like they'd been out of it & just didn't pay enough attention to keep up with it. Or flat out just didn't care. None of the employees except for a couple ladies know what's going on & they definitely weren't interested in helping or educating the rest. On two different occasions, I stopped in around 7:30-8:00 pm and they were our of what I wanted & they told me they were closing down & weren't planning on cooking anymore... But they don't close till 9:00pm at earliest time. Also today went in at 6:30pm & it took them quite a bit of time to even acknowledge I was even there, even though there was a line of people ahead of me because all the employees were taking down the line & cleaning up... AT 6:30pm.... 2 & 1/2 hours before closing time... And again they were sold out of Crispy White meat, which I was told it would be 30min before more would be ready ??? So I waited for fresh food... 40min later I got fresh chicken with cold potato wedges, cold biscuit & cold corn... WTF ??? Really ???? How does this place stay in business ??? I'm always polite & never complain because I don't want my food spit in, but damn... I know it's not high paying job, but I'd a been fired if I ran any business like that... How does corporate not see any of this horrible management ???

help is slow and have hard time keeping up with chicken in buffet, even when there is just a few people in store