Michael Watson was very professional, flexible & quick, which was exactly what we needed in our situation. He is very good at maintaining communication, always returns phone calls & e-mails. We have a rental in Chico, live out of state, and had previously hired a different contractor to do work months ago. To make a long story short, the other contractor abandoned the job, so we had some upset tenants and had to file a claim through the bond company. Not only did Michael Watson work with the insurance company to help me quickly resolve my ordeal, he produced by far the best quote, on top of having the most experience out of all the other contractors that gave us quotes. My tenants really appreciated me hiring someone so professional, courteous, quick and good work ethics. Hiring him gave me peace of mind; my rental is taken care of and looks great!