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REVIEW SUMMARY

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5
5 Reviews
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
J
jackgiardi

04/29/11

Provided by YP.com
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I always come to Lucas for tir...

I always come to Lucas for tires and service. They are reliable, fast, and pretty cheap.

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S
sueroe0367

04/28/11

Provided by YP.com
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Fast service with a knowledgab...

Fast service with a knowledgable staff. They always try to work with me and help me with any other car related issues. The price is always fair and i trust them with my car. Thanks!

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A
anjelknoell94

04/11/11

Provided by YP.com
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A-ok in my book

It was freezing cold and I was at the Auto Zone a bit down the street from Lucas Tire attempting to have my headlight replaced. Cops and other drivers don't like it when you're driving with just one. The young man helping me at Auto Zone tried his hardest but just couldn't replace the bulb. It was freezing and he probably didn't want to keep fudging with it outside. He recommended one of two Auto Repair shops, with Lucas Tires being one of them.



The guys at Lucas replaced my headlight in about 30 minutes and applied the 10% discount for mentioning I saw the place on yelp.



Lucas Tires was A-Ok in my book for what I needed done.

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W
workaholiclife76

03/30/11

Provided by YP.com
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Lucas Tire was somewhat unattr...

Lucas Tire was somewhat unattractive on the outs, but I think they like it like that. The service however was GREAT! Their staff have you complete a few forms (which I know may seem weird with computers and all), but I'm sure this makes it very helpful for them to know you. I've been looking for a mechanic shop, who knows what they are doing (without having to charge you $100 to take a look), reasonable and welcoming. Well Lucas Tire is just that. I was able to use a valuable coupon, get great service, great recommendation and prospects of future discounts, all for under $20. Thanks Lucas, you are my new Mechanic!

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F
fhe

10/13/10

Provided by DexKnows
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Crazy Experience - Never Again - Rude

Went there to get a TPMS sensor installed. Got a quote over the phone. Once there, the mechanics were working on the wheel, but the old valve stem took quite a bit of work to get off. Just as the mechanic was getting the stem off, the owner lady came out and halted the work and told me I had to pay more because the work took longer than they thought. She said I have two options, either pay more or take the car as is, which was not really an option, since one wheel was taken apart and the car can't really run on 3 wheels. I grudgingly agreed to pay the extra amount but did point out that it seemed a bit like being held hostage considering the situation and that I found that to be an unusual business practice to be used on a new customer. She asked me how I would pay and offered a discount if I paid in cash. When I insisted on paying by credit card, she instructed the mechanics to put the wheel back together without the sensor and get the car out. Then she went on a rant about how she di

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D
driver101

09/30/10

Provided by YP.com
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Huge Ripoff

Had seen good reviews so pulled in when car broke down nearby. Ripped me off big time--paid for new battery that lasted less than a week and looked old. Had to return twice before they replaced it with an actual new battery. On another occasion, they sent my car to an outside source for transmission work, without notifying me of that in advance, and I still have transmission problems. Their quoted costs were less than actual charges, too. Will never again return. Stay away!

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D
Danger

06/22/10

Provided by DexKnows
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Service

I was just at Lucas for an A/C recharge and an oil change. They finished relatively quickly, and gave me a good price. They also gave me a maintenance schedule for my vehicle which I really liked.

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L
Lue1515

01/14/10

Provided by DexKnows
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Been comming here for over 10 years (great place to have my car worked on )

Quality workmenship always, fast yet friendly service.Always fix whatever is wrong, & straight forward answer from the staff.

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R
reviewboost13

11/24/09

Provided by YP.com
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From J.Cook

Always quick and love the coupons that get sent out.

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C
Christine K.

11/13/09

Provided by YP.com
review count13photo count0
Very accomadating and reliable...

Very accomadating and reliable. You can really trust these people. They are very reasonably priced and will be giving them more of my business

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M
monster86

01/14/09

Provided by YP.com
review count1photo count0
RUN THE OTHER WAY!!!!!

Not only did the woman who claimed to run the business threaten me multiple times, she physically assulted my friend and I. This is the most shady establishment I have ever come across.

claimed iconBusiness Response03/05/2010

We do not know anything about this review.Please contact Rich Lucas 7735282212 .If someone assulted someone we need to know about this.Please call me on this we checked that date and could not find any customers that day or prior with your email.

This listing has been claimed by a business representative.
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M
Mr. Markus

04/09/08

Provided by DexKnows
review count1photo count0
They do not live up to their word

I called the store, was put on hold for a very long time, than when the gentleman came back to the phone I told him what kind of tires I needed and he told me to see what size I gave him the size and at first he said am I sure, and I told him that is what the tire says and he said oh yeah your right. So than he proceeded to tell me he did not have the tires used, so I asked the gentleman how much new he said 149.00 I told him he was way more expensive than the guy I just got off the phone with, and he said how much and who I told him and he said well get them there than, and hung up on me. Why would they say they beat all competitors and will not be undersold if they give up so quick, hmmmmmm

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DETAILS
General Info
Lucas Tire & Auto Care is a full service auto repair center that specializes in providing quality tires for your car or truck. Our services include suspension, brakes, alignment, engine diagnostics, mufflers, cooling system maintenance, oil changes, batteries, tire rotation, and wheel balancing. Our goal is to make your experience better. Lucas Tire & Auto Care is not a national chain, but we believe a small locally owned business run by family members can provide superior products and services at a fair price, honestly and efficiently. We want to make your experience better! * We are family owned and operated * Open seven days a week * Free shuttle within a 5-mile radius to home or office * Free pick-up and delivery of your auto for repairs and tires * Free rental car with overnight repairs * Toys to keep the kids busy * Big Ssreen cable TV * Clean restrooms * Over 100 years automotive experience from our sales staff * A.S.C.-certified technicians * Free brake inspection on all cars * Same-day service for most repairs * Lifetime free tire rotation with tire purchase * $24.95 full service standard oil changes for our customers * Oil changes are performed by certified technicians * For all tire purchases, the rims are sealed and sanded for free so they don't leak * We honor most competitors' coupons * Discounts available for frequent customers * V.I.P. Program available
Extra Phones

Fax: 773-528-3816

Hours
Regular Hours
Mon:
Tue - Fri:
Sat:
Sun:
Social Links
Categories
Brake Repair, Auto Oil & Lube, Auto Repair & Service, Automobile Manufacturers Equipment & Supplies, Automobile Parts & Supplies, Tire Dealers, Tire Recap, Retread & Repair
Services/Products
    Battery ServiceSteering Service/RepairElectrical Service/RepairFuel Injection Service/RepairElectronic Service/RepairASE CertifiedWheel AlignmentAuto MaintenanceEngine RepairAir Conditioning Service/RepairStarter RepairEngine DiagnosticEmissions InspectionBelts and Hoses ServiceTransmission RepairExhaust System RepairSteering Fluid ServiceGlass Repair/ReplacementOil ChangesAir Filter Replacement
    Oxygen Sensor Repair and ReplacementGeneral RepairsRadiator Service/RepairTransmission ServiceBrake ReplacementSuspension Service/RepairEngine Tune-UpTiming Belt/Chain ReplacementOil ChangeAlternator RepairMuffler Repair and ReplacementCatalytic Converter Repair and ReplacementLighting ServicesBrake ServiceClutch Service/RepairSpark Plug ReplacementTire Servicetireswheelsrims
Payment Options
Brands
Bridgestone, Dunlop, Firestone, General, Goodyear, Michelin
Neighborhoods
North Side, Roscoe Village
Accreditation

Automotive Service Excellence

Better Business Bureau

AAA

Data provided by one or more of the following: Thryv, Data Axle, Yext.