The worst online and customer service of any bank. Do not bank with Regions if u can bank anywhere else

This was the absolute worse loan agent I have EVER deal with and we are buying our THIRD home. The WORST customer service, no returned phone calls to us our real estate agent OR the seller of the home we are purchasing! He has cancelled TWO closing dates the day before closing and not even explaining to us why. We received an email from him saying he didn't have the information and in the email he doesn't specify what information. I would NEVER recommend regions for a mortgage loan. We have money money tied up in appraisal fees earnest money and we are going to lose it all due to a LAZY loan agent. Our other two homes were a breeze to purchase, we are currently renting them out.