I bought ascooter from them 4 months ago and have yet to receive the registration and l/p even though we were charged a $121.00 document fee. First they "forgot" to send the p/w in,then they sent in incomplete p/w and finally(and this is my personal favorite!) received the pink slip only to find out that the idiots registered it as a off-road vehicle! Now let's address thier service department! After being hit with ahidden charge of $125.00 for assembling the scooter I am back on aweekly basis for things falling off from rear brake light assy and alarm speaker to the speedometer light bulb burning out (first they had me running all over town looking for a bulb, they said they couldn't find,never found one,so thier solution was to put adifferent speedometer on it. the problem with that is that goes kph not mph!) It is abeautiful scooter but it sounds like "bucket of bolts" going down the road. When ever I go in it always someone else fault.DO NOT DO BUSINESS WITH THESE CROOKS ONCE THEY GET YOUR $ they do not give adamm about you!!!!!!