Leo is responsive before we pay him, then as soon as we pay him, we can't get a hold of him. when one section (very small section) was installed crooked, and we want some more done (we have the granite still), he doesn't respond to texts, calls, etc. He just blocks the calls. We are happy to pay for the extra work we need done too. He is pretty rude to begin with, but didn't expect him to be completely irresponsible and disrespectful.